Home / Amazon Marketplace Items Condition Guidelines
Amazon Marketplace
How Amazon defines item condition for marketplace listings — the reference VantageBP uses when verifying whether goods listed as "new" actually meet the marketplace standard.
Condition Types
Note: Conditions are case-sensitive. "New" is not the same as "new". The following Condition Types are available, depending on product category.
A brand-new, unused item in perfect condition.
Data definition: Option field. Acceptable value is: New.
A product that is professionally restored to working order. Typically, this means the product is inspected, cleaned, and repaired to meet manufacturer specifications. The product might not be in its original packaging. The manufacturer warranty or warranty of the company performing the refurbishing services might apply to the product and should be included in the "Condition comments".
Data definition: Option field. Acceptable value is: Refurbished.
A used item may be fairly worn or in perfect condition, but must still work perfectly.
Data definition: Option field. Acceptable value is: Used. Must be combined with a subtype.
Collectible items should be rare, signed, out of print/distribution, or otherwise unique — you can detail why your copy is collectible.
Data definition: Option field. Acceptable value is: Collectible. Must be combined with a subtype.
Subtypes
The Used and Collectible condition types are further clarified for a more exact description of the condition, as shown below. Note that the definitions are also case-sensitive.
An apparently untouched product, in perfect condition. The original limited use but still in great condition. The product is complete, unmarked, and undamaged, but might show some limited signs of wear. The product works perfectly.
Data definition: Option field. Must be combined with appropriate condition type: Used Very Good Collectible Very Good
The product shows wear from consistent use, but remains in good condition. The product might be marked or have identifying information it, and show other signs of previous use. The product works perfectly.
Data definition: Option field. Must be combined with appropriate condition type: Used Good Collectible Good
The product is fairly worn, but it continues to work perfectly. The signs of wear can included scratches, dents, and other aesthetic problems. The product might be marked or have identifying information it, and show other signs of previous use.
Data definition: Option field. Must be combined with appropriate condition type: Used Acceptable Collectible Acceptable
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Selling outside authorized distribution channels can void the manufacturer warranty — meaning goods may not qualify as "new". VantageBP helps brands enforce these standards across Amazon and 120+ global marketplaces.
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